SPECIAL STAYS
High Class Property Hosting AND Management
PERTH/PEEL/SOUTH-WEST
Portfolio of Homes
F.A.Q
Is the holiday home I choose available for the dates I require?
- Check availability on the property calendar
- Complete an online booking or phone or submit an enquiry.
- Please note that your enquiry will be answered as soon as possible - usually within two-three hours.
How soon should we make a booking?
Do you accept school leaver bookings?
How do I make a booking?
An agents booking fee of 5% (min-$35) is applied to all bookings.
How do I pay for my accommodation?
Full payment is required if the commencement date of your booking is six weeks or less away. If making your booking more than 6 weeks in advance, a deposit of 20% is required to confirm with the full balance due and payable 6 weeks prior to your holiday.
What is included?
All houses are provided with doonas/blankets and pillows, and if linen is not included in the tariff you must provide your own bed sheets, pillowcases, bath towels, bath mat, and tea towels. At an additional charge, linen requirements can be hired. This comes under Extras during the booking process.
For all holiday homes you will need to bring your own beach towels and personal toiletries. A modest supply of toilet paper will be supplied upon your arrival, and you will need to supply your additional requirements for the rest of the stay.
Basic pantry condiments fluctuate from booking to booking and we are unable to confirm contents.
What are the arrival and departure times?
Confirmation details such as key access, address of house, arrival and departure times, and general information on the house you have booked will be sent to you upon full payment and completion of Pre-Check-In form. This will be forwarded to you when your booking is submitted.
What is the minimum stay?
Long Weekends and Special Events 3 nights
Australia Day and Easter Holidays 4 nights
Christmas / New Year 5 nights
Christmas School Holidays 2-5 nights variable
The tariff rate applied at the above period will be quoted at the full house rate, i.e. maximum number of people the house will sleep, regardless if less people will be occupying the house.
As our cleaners also enjoy Public Holidays, we may not accept check-in and checkouts on these days, as the cleaning surcharges that are applied make it unviable.
Is a security deposit (bond) required?
SAFE TRANSACTIONS
Special Stays uses 'Stripe' (online payment processing platform) to process payments securely. All credit card details are encrypted and safely stored in Stripe's state of the art data-center. This ensures both the security and integrity of your donors information.
If you feel uncomfortable using 'Stripe', a bank deposit for the bond is payable. Please refer to the terms and conditions of your desired stay for security deposit details. These will vary from place to place.
In the case of using Stripe for your security deposit, the hold on your credit card will be released in 1-7 days. With a bank deposit, the bond balance will be returned to you within 14 days of your departure date and after your bank details have been forwarded for payment.
Bond will be returned or released subject to the property being left in a clean condition with no damage. An increased bond may be incurred for group bookings or at our discretion.
What if I wish to cancel my booking?
Are pets allowed?
Otherwise, you will need to make alternative arrangements for your beloved pet during your absence.
Dogs and cats are not allowed in National Parks or on swimming beaches, restaurants and cafes and require constant owner supervision.
A pet surcharge of $50 applies at our Pet Friendly holiday homes and is applied during the booking process.
Where do I pick up the key?
What is your best price, can I get a discount?
We are planning to celebrate a special occasion, is this OK?
List with us!
Personalised Attention
At Special Stays, we have the knowledge, expertise and resources to make your investment realise its full economic potential and at the same time ensure that your property is protected and cared for like it is our own home. We are honoured that you have entrusted the management of your home to us and take this responsibility very seriously. We guarantee personalised attention to your precious asset.
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Features
Earning Potential
Delivering top of the market returns! Benefit from our powerful marketing, distribution and pricing strategies customised for your individual property.
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ABOUT US
Samantha Young and Steve Young
Managers
Samantha and Steve are owner/managers of their own property in addition to managing other properties and mentoring new short term rental investors. Samantha and Steve own a farm north of Perth and are both teachers and property managers.
CONTACT US: For a consultation- Drop us a line!
- Winthrop Western Australia, Australia
- PO Box 6150
- +61-409916775
- specialstays28@outlook.com
- 8am -5.30 pm
Special Stays Short-Term Rental Management When you pass your precious home to us, we’ll take care of your property listing, marketing & maintenance, with our Special Stays Short Term Rental Management services based in Mandurah and Perth. Contact us for a free appraisal and income report!
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Referral Program
Do you have friends or family who may want their holiday house managed by Special Stays?
You will receive $200 within 7 days of the person you referred signing with us!
Guest Testimonials
This house is beautiful! It matched all the photos and the photos don’t do the view justice. I stayed with several family members for an funeral and it was very comforting to feel like I’ve come home to this house. It’s warm, comfortable and spacious. An added bonus was the short beachside walk to Tod’s cafe, where we had delicious coffee and welcomed the morning sun. Samantha was a very responsive and communicative host. She answered all of my many questions and was always a pleasure to speak with. I was very impressive by the quick turn around on all responses! I’d stay again, for sure. Thank you for accommodating all of us.
William JonesGuest Unbelievable house on the canal. Samantha was very easy to deal with and flexible with check ins which was a real bonus for us. Wish we had more time to stay at property. highly recommend!
Michael KrossGuest We had a wonderful weekend away at the view beach house in halls head. So much entertaining things to do close by like golf, good restaurants, breweries an across the road to a beautiful beach. This place had everything that my friends an I needed. My favourite part was amazing view looking over the ocean from the balcony in the morning an afternoons. Samantha was a great host an was always there to help an give us directions if needed . Would stay again.
Amy WarmouthProperty Owner Testimonials
Entrusting my property to Special Stays has been a delight due to their unparalleled attention to detail. They've taken the time to understand the unique features of my property and have transformed it into a haven for guests. Every corner reflects their commitment to creating a welcoming and charming atmosphere that keeps guests coming back for more.
Olivia BennettOwner Special Stays has been a game-changer for maximizing my rental income. Their expert insights into market trends, optimal pricing strategies, and occupancy management have consistently boosted my revenue. It's clear that their team is dedicated to ensuring that my property performs at its best, financially speaking.
Ethan Ramirez Special Stays is the reason we're present on Airbnb today. As we spend half of the year overseas, our property on Airbnb is expertly managed by Special Stays in our absence. We completely trust them with our home while we are away.
Ava Nguyen Service is absolutely seamless, from onboarding, listing, management of bookings, communication and housekeeping.
Liam Patel
